Reversing Customer Receipt Allocations

THE PROCESS OF ALLOCATING CUSTOMER RECEIPTS IS THE MATCHING OF A RECEIPT RECEIVED FROM A CUSTOMER AGAINST THE RELEVANT CUSTOMER INVOICE ISSUED TO FLAG AS RECEIVED.

THIS IS NOT A COMPULSORY PROCEDURE AND IS OPTIONAL TO THE USER. IF YOU ARE PROCESSING CUSTOMER STATEMENTS UNDER THE "OUTSTANDING ITEM BASIS" IT IS A COMPULSORY PROCEDURE.

THE PROCESS OF ALLOCATING RECEIPTS AGAINST SALES INVOICES DOES NOT ALTER ANY CLOSING CUSTOMER BALANCES BUT IS RELEVANT TO STATEMENT FORMAT AND IS GOOD MANAGEMENT OF THE DEBTORS LEDGER.

TO REVERSE THE ALLOCATION OF A RECEIPT AGAINST A CUSTOMER SALES INVOICE

TOOLS > ALLOCATIONS > REVERSE ALLOCATIONS > CUSTOMER RECEIPTS

Customer

Select Customer name from the drop down menu

Receipt allocated to reverse

Double click on the Customer receipt you wish to reverse (pending, should appear in the box beside the receipt amount)

Sales Invoice

Double click on the Sales Invoice against which the receipt was allocated.

Update

Click update to complete the reversal of the allocation

NOTE: IF YOU WANT TO REVERSE ALL ALLOCATIONS ON A CUSTOMER ACCOUNT, WITHIN THE CUSTOMER ALLOCATIONS SCREEN, SELECT PURGE AND THEN YES TO COMPLETE THE PURGE.

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