Reversing Customer Receipt Allocations
THE PROCESS OF ALLOCATING CUSTOMER RECEIPTS IS THE MATCHING OF A RECEIPT RECEIVED FROM A CUSTOMER AGAINST THE RELEVANT CUSTOMER INVOICE ISSUED TO FLAG AS RECEIVED.
THIS IS NOT A COMPULSORY PROCEDURE AND IS OPTIONAL TO THE USER. IF YOU ARE PROCESSING CUSTOMER STATEMENTS UNDER THE "OUTSTANDING ITEM BASIS" IT IS A COMPULSORY PROCEDURE.
THE PROCESS OF ALLOCATING RECEIPTS AGAINST SALES INVOICES DOES NOT ALTER ANY CLOSING CUSTOMER BALANCES BUT IS RELEVANT TO STATEMENT FORMAT AND IS GOOD MANAGEMENT OF THE DEBTORS LEDGER.
TO REVERSE THE ALLOCATION OF A RECEIPT AGAINST A CUSTOMER SALES INVOICE
TOOLS > ALLOCATIONS > REVERSE ALLOCATIONS > CUSTOMER RECEIPTS
Customer
Select Customer name from the drop down menu
Receipt allocated to reverse
Double click on the Customer receipt you wish to reverse (pending, should appear in the box beside the receipt amount)
Sales Invoice
Double click on the Sales Invoice against which the receipt was allocated.
Update
Click update to complete the reversal of the allocation
NOTE: IF YOU WANT TO REVERSE ALL ALLOCATIONS ON A CUSTOMER ACCOUNT, WITHIN THE CUSTOMER ALLOCATIONS SCREEN, SELECT PURGE AND THEN YES TO COMPLETE THE PURGE.
